Option 2: No verification options are given or you can no longer access any of the options. If you don’t see an option for where to send a code or you no longer have access to any of the verification options shown, you won't be able to reset your password this way. This is typically in the C drive in Program Files, Inductive Automation and then Ignition. Once here, to use the utility, you simply run the command 'gwcmd' and then specify an option after. In this case, to reset the password, I use the option 'p'. After logging in, click the profile icon at the top of the screen. From your dashboard, click ‘ Change Password ’.
This document discusses both device level passcode reset and work profile passcode reset on Android enterprise (formerly called Android for Work, or AfW) devices. It's important to note this distinction as requirements for each can vary. A device level passcode reset resets the passcode for the entire device. A work profile passcode reset resets the passcode only for the user's work profile on Android enterprise devices.
Platform | Supported? |
---|---|
Android devices on version 6.x or earlier | Yes |
Android Enterprise devices enrolled as Device Owner | Yes |
iOS/iPadOS devices | Yes |
iOS/iPadOS devices enrolled with User Enrollment | No |
Android Enterprise personally-owned/corporate-owned devices enrolled with a work profile | No |
Android devices on version 7.0 or later | No |
macOS | No |
Windows | No |
For Android devices, device level passcode reset is only supported on devices running 6.x or earlier, or on Android enterprise devices running in Kiosk mode. This restriction is because Google removed support for resetting an Android 7 device's passcode/password from within a Device Administrator granted app and applies to all MDM vendors.
Platform | Supported? |
---|---|
Android enterprise devices enrolled with a work profile and running version 8.0 and later | Yes |
Android enterprise corporate-owned devices with a work profile | Yes |
Android enterprise devices enrolled with a work profile and running version 7.x and earlier | No |
Android devices running version 7.x and earlier | No |
To create a new work profile passcode, use the Reset Passcode action. This action prompts a passcode reset and creates a new, temporary passcode for the work profile only.
Supported Android Enterprise personally-owned and corporate-owned work profile devices enrolled with a work profile receive a new managed profile unlock password or a managed profile challenge for the end user.
For Android Enterprise personally-owned work profile devices running version 8.x or later, end users get notified to activate their reset passcode right after enrollment completes. The notification is displayed if a work profile password is required and set. After their passcode is entered, the notification is dismissed.
After the reset passcode is selected from the console, a temporary passcode is presented to the admin. This passcode is provided for the following devices when running version 8.x or later:
The temporary passcode must be entered on the device. The temporary passcode for the device will be displayed in the console for seven days.
Instead of being reset, passcodes are removed from iOS/iPadOS devices. If there's a passcode compliance policy set, the device will prompt the user to set a new passcode in Settings.
To see the status of the action you just took, in Devices, select Device actions.